Written communication

the difference between the right word and the almost right word is the difference between lightning and a lightning bug


Every organisation has its own particular style of written communication. But is this presented in an attractive and professional manner? Do you have the same style for e-mails, business letters, internal reports, offers, presentations, etc.? We seem to live in a time of unlimited communication possibilities that can often be less focused on correct form and content. This training makes you alert to differing writing forms and helps you to improve your writing skills.


After this training participants are aware of the impact and importance of their written communications. Attention is given to external as well as internal communications. With verbal communication the influence of intonation, stress and facial expression support the message. Similarly with written communication the layout, style and appropriate wording is an integral part of the message and its impact.

After this training you are able to answer the following questions:

  • What specific types of texts are there?
  • How can I write my message clearly and concisely?
  • How can I compensate for the lack of expression that is available in oral communication?
  • How do I avoid boring and difficult language?
  • Target group

    Anyone who frequently needs to write to external or internal clients.


    1 day + follow-up for text corrections

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