Leadership
I Manager
A good manager knows his/her employees and what is important to them. He can inspire, motivate and offer a listening ear when there are difficulties. In addition he/she has the necessary skills and knowledge to perform his/her job well. Planning, delegating and organising are only some of the tasks that fall in his job description. It’s not always easy to combine all responsibilities …
A manager is not a person who can do the work better than his men, he is a person who can get his men to do the work better than he can
Objective
Participants experience what it means to lead a team. They learn when and where different roles need to be practiced: mediator, leader, supporter,… During the training we discover what it means to be a good leader within your organisation.
After this training you have the answers to the following question :
- What is my preferred leadership style?
- What are the consequences of this style on my work and my team?
- If I lead people, what must I bear in mind?
- How do I best resolve tensions that occur within my team?
Target Group
Participants lead or are about to lead a team.
Duration
2 days + 2 hours development centre per person
Project management
In contrast with a general manager, a project manager heads up a specific objective with a clear end result. A project manager has not only to know the needed technical and organisational knowledge but also how to lead and motivate a team. Project-based work can have a large impact on the efficiency of your organisation when it is well done.
Operations keeps the lights on, strategy provides a light at the end of the tunnel, but project management is the train engine that moves the organisation forward
Objective
This training offers (future) project managers the necessary knowledge, tricks and tools for the planning, implementation and monitoring of a project so all progresses correctly. We also teach you to start and implement projects in line with the strategic objectives of your organisation and your team.
After this training you have the answers to the following questions:
- How do I put a clear project plan together and how do I write this up?
- What is my role within a project and how do I differentiate this from the roles of others? How do I make the project advance? What are the different stages in a project?
- What are the challenges and pitfalls of each phase within a project?
- How do I relate with my project colleagues?
- How can I bring the project in line with business strategy and available resources?
Target Group
Everyone who works in connection with projects.
Duration
2 days
Win-win negotiation
Nearly every day we are negotiating situations: a contract, cooperating with a colleague, an agreement with the boss… sometimes it goes well but sometimes we feel that the results are unsatisfactory. Negotiations are only positive if each party’s desires are achieved. This negotiation training will not only help in the workplace but also in other situations.
Let’s not do it your way or my way, but let’s do it the best way!
Objective
This training instructs you how to negotiate in a systematic and pleasant way with results in long term success. First, we expose false myths about so called good negotiation and help participants to reject them. Then we explain the steps of excellent negotiation. Each participant has the opportunity to discover their own negotiating style and the results it achieves. Learning is through case studies and group discussions.
After this training you are able to answer the following questions :
- How do I do excellent step by step negotiation?
- What negotiation style do I use the most? And the least?
- How do people make decisions and how can I direct the decision-making process?
Target group
All employees who wish to negotiate better with colleagues, clients or suppliers.
Duration
2 days or 1 day + feedback centre
Presentation techniques: basic level
Whether you have to give a presentation to an external customer, a colleague, your team members or your manager it often creates stress and tension. But good preparation is half the work and practice makes perfect!
There are always three speeches, for every one you actually gave: the one you practiced, the one you gave, and the one you wish you gave
Objective
We take into account your personal way of giving presentations so that the message has more impact when it is brought across concisely, professionally and captivatingly. We start from your own presentation style, giving tips, advice and direction. In addition we teach stress relieving techniques.
After this training you have the answers to the following questions:
- How do I prepare a good presentation, even if I do not have enough time?
- How do I manage ‘stage fright’ and nerves?
- How do I maintain the public’s attention to the end?
- How do I deal with difficult situations (hard questions, criticism, disinterest, …)?
Target Group
This training is aimed at employees who want to improve their communication skills
Duration
1 day
Presentation techniques: advanced level
This training builds on, and expands ‘Presentation Techniques: Basic level’.
Objective
Once you master the basic presentation skills you learn in the advanced training to optimise your way of presenting. How do bring your message with more persuasion and enthusiasm? How do you speak in front of a sceptical and disinterested audience? How do you best use humour and anecdotes to increase interest? In addition, we will teach you to deal with variation in group dynamics so you can be flexible whoever your audience is.
After this training
- You have a realistic picture of your current competences in the area of presentation skills
- You have the means to develop your own strengths and work on improvements and to further develop your own style
- You know how to handle tension and can control your body language
- You can professionally deal with different circumstances that can occur in a presentation. Your starting point is the experience and situation of the participants and the company.
Target group
Every employer who has completed ‘Presentation Techniques – Basics’ and wishes to improve his/her presentation techniques.
Duration
1 day
Motivating employees
The most important asset of an organisation is of course its employees. However, there is no manual available to help them feel motivated and involved in their work. After all, everyone has their own specific qualities, skills and methods to achieve results. Motivating team members and workers must therefore focus on their personal development. This will of course influence their work performance!
Objectives
During this training you learn how to encourage and motivate your employees in enjoyable and creative ways so that they continually give their best.
After this training you have the answers to the following questions:
- How can I recognise the talents of my employees and then support and encourage these qualities?
- How do I give a good role model as manager?
- How can I communicate in a clear and direct way?
Target Group
Executives who wish to understand their team/employees even better so that they can motivate them in the most appropriate manner
Duration
1 day
I Organised
The work day of each employee is about the same length but some make more use of their time while others waste it. The ‘I Organised’ training offers the perfect solution to the problem! To learn new and better organising habits has 20% to do with knowledge and 80% with being disciplined to apply this knowledge. In effect, you do not produce long-term results when you only focus on knowledge.
For every minute spent in organising, an hour is earned
Objective
This learning path focuses most on how to put known knowledge into practice. Learning to be organised is a self-changing process; this is, in effect, what Dynamo understands well. Possible topics: good and realistic learning plan, time wasters, communications, emails, clean desk,…
After this training:
- I can handle more tasks in the same time
- I feel less physically and mentally stressed by the work pressure
- I organise my work better and plan my workday more efficiently
- I have improved email habits
- Tasks are more easily taken over if I am absent
- I can better organise and follow up projects
Target group
People who want to be able to organise the practical side of their work better
Duration
4 x 1 day. Participants follow a learning module of 1 to 2 hours in the morning; during the day they arrange an individual meeting with the trainer. There are a maximum of six participants per module.
Managing Meetings
Mobile phones continually ring and are answered by people quickly running outside. Meanwhile late comers arrive while you are still hurriedly collecting and organising the necessary papers. Some employees seem to be dreaming while others are arguing in detail about minor points. Recognisable? No longer! Dynamo helps you to plan and lead efficient meetings.
Objective
First of all we give participants the needed insights in how to organise a good meeting, what preparations must be taken and the specific roles of those attending a meeting. Then we aim for result-based work and put this into practice with exercises.
After this training:
- You know the different types of meetings and which type meets the need of your organisation
- You can give a meeting a general structure and content
- You know how to make an agenda
- You can start a meeting, go through the agenda items and keep the members focused
Target Group
This training is for those who regularly lead meetings or those who take part in them and want to see meetings to be more productive
Duration
1 or 2 days
Performance and Evaluation Reviews
Regular conversations with your employees not only give you a chance to look back and give the needed performance feedback but also to consider how they can best further develop.
Objective
This training is foremost the ‘why’ of such conversations and the possible objections to the procedure of performance reviews. After this, we look at the core points of such conversations. We go through the process point by point and face the possible difficulties that may occur.
After this training you have the answers to the following questions:
- How do I prepare a performance or evaluation review/conversation?
- How should it begin?
- How do I approach the good points?
- How do I discuss points of interest?
- How do I deal with disagreements about behaviour?
- How do I finish the review/conversation?
Target Group
Executives and HR employees who have performance and evaluation conversations.
Duration
1 day
Selection Interviews
The need for workers is growing again and with it the number of vacancies. But how can you obtain the needed and correct information about what you can expect from a candidate?
Selecting new employees demands that executives and others participating in the selection process have insight in this procedure and that they also possess the interviewing skills to make a good selection. The School for Recruitment, a division of Dynamo, has set up a special program geared to using these insights and skills so that the quality or predictive value of your selection process is improved. With the interviewing skills you will be better able to determine the candidates’ qualities and where there are possible risks. These skills can also be further used to coach employees.
For detailed information take a look at the website School for Recruitment.
Absenteism Conversations
Unexpected and unplanned absences disrupt the efficiency of your organisation and keep sick leave costs high. It also says a lot about the motivation and involvement of your staff. How to best deal with this problem?
Objective
This training gives you the knowledge and skills to bring the question of absenteeism before your employees and provide ways of handling it. First of all, we look deeper into the general character of absenteeism: possible causes, consequences, other people involved, … Next we give you tips and techniques to handle the problem. These are then practiced in role play situations.
After this training:
- You have a clear understanding of the possible causes and effects of absenteeism.
- You are aware of your own role and responsibilities to deal with absenteeism in your team.
- You know the reason and stages of effective absenteeism conversations.
Target Group
Executives and HR personnel who must confront absenteeism.
Duration
1 day followed by individual feedback for 1.45 hours per person
Social Consultation
Negotiating with unions is a crucial aspect of a healthy work environment. After all, positive work relations lead to better results while unhappy work relations and failed negotiations have a serious negative effect. Often employers and unions have opposite interests. Nevertheless both parties must seek to find effective and successful solutions. This type of negotiation is a normal part of a good manager’s job.
Objective
Thanks to this training you will be well prepared at the negotiating table. We teach you to create a cooperative climate and to reduce conflict situations. Alongside this we discover your personal negotiation style and give you the time to exercise the necessary new skills.
After this training you have the answers to the following questions:
- What is my own negotiation style and what are its advantages and disadvantages?
- What negotiation strategies exist and when do I use what strategy?
- How do I best react to unreasonable demands or manipulation?
- How do I deal with conflicting interests and how can I achieve a win-win situation?
- How do I get out of a deadlock situation?
- How can we come to a decision and wrap it up correctly?
Target group
All employers who come in to contact with unions
Duration
1 or 2 days
I Coaching
As executive you have already followed ‘I Communicator’ and ‘I Manager’, or ‘Red Jacket’ and an individual development centre. Or if you are a non-executive who has the role to integrate new colleagues in their work you must first follow the training ‘Me, myself and I’.
Objective
In the ‘I coaching’ track we face your personal challenges as a coach. We offer a structure for a coaching conversation. We teach you to be alert for things that do not go correctly and how to redirect these to working solutions. During the training you practice the coaching questions in twos. This makes the training personally enriching as we are coaching in real-life situations.
After this training you have the answers to the following questions:
- What is the best structure to use in a coaching conversation?
- What are the pitfalls for a coach?
- What is solution based coaching?
- How do I set coaching objectives?
- Which conversation approach is used?
- How do I formulate an action plan?
Target group
Each manager or responsible HR person who wants to get the best out of their employees
Duration
2 days followed by an individual feedback of 1.45 hours per person
Train the Trainer
As a trainer you are challenged each time to inspire your trainees to learn. Of course, you already have knowledge and experience but you also realise that more is needed to become a successful trainer. What that is, and how you can develop it, is central to this training.
Objective
Dynamo shows a goal orientated training approach that leads to higher learning efficiency. We start from your personal training style which we sharpen and improve. In addition we give the basic principles of knowledge transfer and teach you to train in a natural way.
After this training you have the answers to the following questions:
- How do I better prepare a training? (teaching objectives – teaching methods – interaction – learning styles)
- How do I deal with stage fright and unforeseen circumstances?
- How do I get the attention, even when there is scepticism within the group?
- How do I deal with difficult situations? (difficult questions – critique – disinterest)
Target group
All employers who regularly give internal or external training
Please note: in this module, we look at training people, where learning in a group is an essential part.
Duration
2 days
Change Management
Whether it relates to small or large changes in our daily lives or in the workplace, change often brings resistance and even opposition. However, change is an important factor in our growth and development. How do we best handle change so that our employees not only accept it but also incorporate it and move on?
We must open the doors of opportunity, but we must also equip our people to walk through those doors (L. B. Johnson)
Objective
This training offers various views and approaches to change and its management. In addition, we teach a step by step plan and how each phase towards change is handled. This rests on the following three pillars:
- Wanting = motivation (What is the ‘will’ to change and how can we increase it?)
- Knowing = understanding (How are we going to do it? Where are we doing it already …?)
- Doing = action (managing change, creating movement)
After this training you have the answers to the following questions:
- How does the organisational structure and culture affect the employees’ attitude towards change?
- How do I get a general buy-in and active involvement of all my employers?
- What are the characteristic phases in the change process? What are these characteristics?
Target group
Any organisation that is planning or bringing in change and wants its employees to be actively behind the change
Duration
1 or 2 days
Mission, Vision and Values
The concept of mission has to do with our present values and identity. Who are we and what is important to us at this moment? A vision is more an ambitious, direct and new image of the future. How do we see ourselves in the tomorrow’s world and what are we going for? Both concepts are influenced by the lived values of the organisation.
Never tell people how to do things, tell them what to do and they will surprise you with their ingenuity
Objective
This training concretely focuses on where you want to go as an organisation and how this is to be accomplished. There is no ‘best approach’ but we offer a discerning process for the method that best suits your organisation.
After this training you have the answers to the following questions:
- Where do we exactly want the organisation to go (both in short, middle and long-term)?
- What are the consequences for our mission and vision?
- How do I form a support base for my employers?
- How do I pursue this mission while taking into account the values of our organisation?
Target Group
Each company that wants a strong profile towards the outside world
Duration
1 or more days
